“ My mom has been here about 2 months, the first few weeks she kicked and screamed which is normal and we expected, now she is settled in and getting to know people, every week is better, The place has every activity you could hope for, The staff is excellent, i commend them, they have a very difficult job, i know i couldn't do it... The care, they are wonderful people and know her by name as well as face, The director Steve is a wonderful caring man and runs a tight ship, i am thankful, the ownership group should be too. I highly recommend this for your loved ones.”
“ A friend of our family has resided there for the past 6 years. She is very critical and can be difficult at times. If she was not happy there she would definitely let us know. She has come across minor problems in the last 6 years but nothing that serious that she wanted to leave. Anytime she had to go to hospital, her daughter was notified. I would recommend cresthaven to my family or friends.”
“ Dear Tamme, I absolutely cannot thank you enough for everything you have done for us. You are amazing! You worked SO diligently to get this done under numerous difficult circumstances. time constraints, etc. You always returned calls and emails promptly. You are so patient and so empathetic. I am beyond grateful.
Mom was a little anxious about moving in today. Unlikely a combination of "fear of the unknown" and perhaps because of all the" abuse she had suffered recently. In any event ... she called me before bed and she is completely delighted with everything and everyone thus far. She really likes her roommate, her little place to call home and the whole facility. My brother and Mom both stated that EVERYONE from staff to residents have been so welcoming and helpful. We are so fortunate and are all resting well tonight knowing that Mom is safe and sound.
Tomorrow I am going to get her set up as far as the doctor (going to try for Dr. Kauri) and also get her set up with pain management. I will email you once in place if you like. If there is anything else you need now or in the future please do not hesitate to contact me. I am so relieved Mom is there. I owe you a debt of gratitude that can never be measured. You are an absolute angel Tamme. Thank you. ”
“ Dear Steve, Wanted to thank you for facilitating Mother’s move into Cresthaven East. Was it really just a week from when I phoned you from up north until the day I moved Mom into the apartment? Your quick action regarding going to see her at IHS and then calling me the next day was a Godsend. Both she and I are so happy that she is amongst caring people in a stimulating environment rather than in her condo with a live-in where she would be isolated and lonely. I hope Mother chooses to make Cresthaven East a long term residence. She tells me she has made many friends and has mentioned that you have been very kind to her. Wishing you a healthy and happy holiday season.”
“ Dear Mort, It is with a great deal of mixed emotions that I write this letter. I have a heavy heart having lost my sister Myrna, but at the same time there is joy in my heart knowing that Myrna spent her final years at Cresthaven East. You and your entire staff made her feel at home, catered to her every need, and watched over her with tender loving care, resulting in her being happy and considering all of you as her family. I am ever so grateful and hope you will extend my thanks to all who cared abut her well-being. I keep thinking how fortunate I was in selecting Cresthaven East as Myrna’s home. Thank you for your thoughts and prayers during this difficult time.”
“ Dear Mort, Thank you so much for your generosity and compassion and for the use of the hall at Cresthaven East. Cresthaven East was, after all, my Mother’s home and is my spiritual home. Thanks also for the concern you’ve always shown my Mom.”
“ To the staff of Cresthaven East, This letter is being written to you to thank all of you for making my mother, Edith Rubin’s year and half stay at your facility a very happy one. Every time we went to visit her, she was all smiles, said everyone likes her and that she liked everyone. We also noticed that the staff was always very caring and friendly.”
“ Dear Mort, We were very happy with the care our Mother, Cecile Sydow received at Cresthaven East. Everyone has been kind, caring and helpful. I found that the activities Susan provided my Mother was a pleasure!”
“ Dear Cresthaven East Staff, Enclosed please find Dad’s rent check for the month of July. Today, my Dad left New York to return to Florida. The Nursing staff made his trip to New York very easy and enjoyable for me. The Nursing staff pre-packed all ten of my Dad’s medications and clearly labeled each vial which made the medication dispensing very easy for me. I would just like to thank them for the daily care that they give to my Dad. And a special thanks you for the packaged medications that enabled my Dad to have a vacation here in New York.”
“ Dear staff of Cresthaven East, I would like to thank everyone at Cresthaven East from Esther to Carrie to Sherry to Steve to Donna plus all at Special Care for the care and understanding that everyone gave to Sam and Marjorie Weinstein. You all have a tough job that is very, very well done.”
“ Dear Steve, Kari, Mort, and the Staff of Cresthaven East, As the son-in-law of Sophie and Harry Sclair, I wish to express my heartfelt gratitude to all of the above for your most professional and caring service given to my mother and father-in-law. In the three and one-half months of their residency at Cresthaven East, my wife and I always observed wonderful and caring attention given to our parents. Harry and Sophie are presently at Mariners Health, where they are also being attended with skilled nursing care. Again, please accept our thanks.”
- Morton & Cynthia
“ Mort Gelberd, Almost four years ago we brought my mother, Pauline Goldberg down to Florida to stay at Cresthaven East. On behalf of my mother and her family, we want to express our thanks and deep appreciation for the wonderful care and attention she was given at Cresthaven East. Pauline enjoyed her brunch and playing bingo and pokeno very much, even though in the last few months her interest in games declined. We know what a difficult task it is to care for the elderly and we really appreciate all that you did for my mother. Thank you again.”
- Lila and Mel